Returns and Refunds of Digital Content:

1 Digital downloads and digital products are non-returnable and non-refundable. By making a purchase, you agree to lose your 14 day right to cancel a purchase.

2 You have the right to have your digital product repaired or replaced.

3 To ask for a replacement please email us at info@pixelcreationshub.com.

Returns of Physical Content:

1 Where we have provided you with content in a physical format and you have already received your order, you must request to return the products to us within 14 days of receiving the product.
To request a return email to info@pixelcreationshub.com, quoting your order number.

2 You will be given a return address in the UK.

3 We strongly recommend that you get proof of postage. We may withhold the refund until we have received the products back from you or until you have provided us with evidence that you have sent the products back (whichever is earlier).

4 Buyer is responsible for paying the return postage to the United Kingdom.

5 Physical content simply returned to the printer facility without prior request will not be refunded.

6 We will issue your refund to the same payment method you used when you placed your order.

Returns of Faulty Content

7  If the Content is faulty, you can get a refund within 30 days of receiving the physical content.
You must provide proof of the content being faulty or damaged. Send images to
info@pixelcreationshub.com.

8 If you have returned the Content to us because it was faulty or misdescribed, we will refund the Price and the delivery costs to you on your original payment method promptly upon receiving the Content.

9 If the Content is faulty or misdescribed, please contact us as soon as reasonably possible at info@pixelcreationshub.com.

Other FAQ:

Where do you ship to?

We ship to UK, EU and USA. Shipping time is between 5-10 days by standard delivery.

Where do products ship from?

All of our physical products are made-to-order. They are sent from the nearest printer to your location. For US customers, they are printed in the USA, for UK and EU customers they are printed in the EU.

What are your shipping rates?

Shipping rates are dependent on your location and on weight. They are calculated at checkout. Generally they tend to be between $3.50-$7.

Do I have to pay tax/VAT?

Unfortunately yes, but it is dependent on your location. Applicable tax/VAT is calculated at checkout.

How do I know my product is on its way?

You will receive an email with a link to track the order.

How do I receive the bonus image supplied with posters?

You will receive an email with the attachment.

I want to buy posters and wall art with frames or on canvas.

Most of these posters and other wall art are available in our Society6 shop as well. Society6 offers a 30 day return policy.